Warranty & Repairs
We offer a full 12-month warranty covering manufacturing defects from normal use.
Warranty does not apply to clothing and jewelry.
After the warranty period, repairs are available for a small fee. We'll do our best to fix any damage, though results cannot be guaranteed.
How to request a warranty repair:
Contact us via WhatsApp or phone.
Shipping options for repairs:
Drop off at our store, or arrange courier pickup through us.
What's not covered:
Damage from sharp or pointed objects
Damage from external substances that stained or spoiled the material
Damage from contact with chemicals or paint
Disclaimer: The company and its representatives are not liable for any direct or indirect damage resulting from use of products purchased on this site.
For warranty and repair inquiries, please contact our customer service.